Customer reviews for Reading Self Storage

Exceptional Experience at Big Yellow Self Storage (Reading) ​I recently had an outstanding experience using Big Yellow Self Storage in Reading and wholeheartedly recommend the facility. If your priorities are security, cleanliness, and superb customer service, this is the place to choose. ​A huge appreciation goes to Mr. Karl and Mr. Toby at the reception desk. They were incredibly helpful, guiding me clearly through all the regulations and ensuring I got the best applicable discounts. Their professionalism truly made the process simple and stress-free.

Lovely service and reception from Karl

I’ve never used a storage facility and this experience was by far the best I could have ever dreamt for! On the day of the booking Atiqa was so helpful, accommodating and kind, especially as it had been such a busy day! I picked up my things and the closing of the locker was so quick and easy! I highly recommend Big Yellow in Reading and I wish the whole team all the best in all their endeavours 🥰

Great friendly service, very easy process, would recommend to anyone.

I used a box for a couple of months. The staff was great, very helpful and nice. It was really easy to do everything. Brilliant and very safe place.

Easy to access

Lucas was really helpful and the admin was quick and easy to do. Made moving in quick and easy

Amazing service and very helpful and provided all what we needed - Atiqa was a really great help and made the process very easy

We had a good look around at prices, storage space & so on. Big Yellow Storage is modern, clean, different size Storage to go up or down in size if needed, a good price, safe storage & easy access.

First time I needed to rent storage in my life and it was way easier that I thought. You can pretty much do everything online and the prices are very competitive ones. When I went to the storage, the employees in Reading were amazing (so sorry I don’t remember the names), super helpful too as they showed me real rooms and I found out that actually I didn’t need as much storage as I was planning to rent. I really love that you need your codes to access in and out of the place and it has cctv and alarm. It gives me a lot of confidence that my stuff is safe. Overall amazing experience and so much space in my house now :)