Customer reviews for Reading Self Storage

Happy

I had a fantastic experience - I had imagined it would be a very cold/transactional experience but was completley wrong. Both the team member that served me and the manager (I think Mitch) were warm, friendly and super helpful. The moving in experience was easy - the trolleys were big enough to carry a whole car load of items and the room was easy to find.

So far very good. My only suggestion for improvement would be to provide more of the larger sized trolleys to cater for peak periods.

Excellent

Very good

Very impressed, this was my first time using a storage facility and Amy was first class in every respect.

people great - set up system more involved than other companies

Customer service was excellent, good space and competitive prices - would recommend

Great service

It's my first experience of arranging business storage. I was surprised at the detail of requirements (insurance, ID proof etc). I wondred if the fact that we are a District Council department would be a problem as our business is set up differently form private firms. I also wondered if it would be difficult to arrange payment by BACS, and indeed I paid the £10 deposit personally and will claim it back from my employers. However, these issues were not barriers on the day, and I was delighted the move in happened without hassle.