I was very impressed with the whole experience. Everything was explained to me in detail and the staff were well informed and have an excellent attitude towards their job and customers.
I enquired about a price match. We agreed on the price but I also need same day access. Paul was fantastic in arranging it all.
The process could not have been easier or more straightforward. Harry and Paul were incredibly helpful and went above and beyond to help me arrange my storage.
Absolutely fantastic service from entire Big Yellow Richmond team. Everything was clear, quick and helpful. Thank you very much!
All excellent, friendly and efficient
Website fairly straightforward. Site maps like a seating plan would be helpful (no - i didnt mean you could charge premiums)
Very friendly staff. Have been difficult to clear out an office, but now it feels that we can start again. Liked the way the staff, Paul especially, had had a look on our website and wanted to talk about it.
It was all easy and quick
The staff were friendly and knowledgeable. They explained everything clearly and were not too busy to spend time with us to make sure we understood everything.
Harry and Paul were both very service minded and helpfull answering all my questions and showing me around. They made the whole setup process very easy and stress free. Really good experience