Customer reviews for Reading Self Storage

Moved into Big Yellow yesterday as one of their local charity partners- Dingley's Promise (we support children up to 5 with SEND). The room is big, whole facility is very clean and the staff are extremely helpful. The added bonus no stairs and huge trolleys to move things around! Shout out to Karl who sorted this for us and has been hugely professional throughout. Highly recommend to anyone wanting storage solutions in Reading 🐻 ❤️ 💙

Excellent service, the staff was very helpful and polite. The unite was very easy to access and easy to move into.

Never disappoints me. I've used Uxbridge, Watford and Reading storage facilities. Fabulous customer service and price match. Facilities are clean and easy to navigate

Eldon Celtic JFC have been supported in excellent customer service and guidance by Carl , Luke and Toby . Big yellow storage is so clean and well managed and we fully recommend them to anyone we have not a single complaint in their processes or service . Thanks so much to you all

Great storage. Good location. Karl, my man, for the last 7 years (yes, I am with them that long, guess what keep me witht them soooo long?). 24/7 acces. Clean and tidy place, not like others (yes, I have bad experience with couple Reading storages). No problems or issues. Fully recommend.

Very easy to set up, get checked in and lovely guy helped us with everything. Great set up with lifts, loading bay, trolleys available, Would recommend.

Service was excellent. Staff were very friendly and helpful during the check in. Luke, Toby and Karl were the three best staff I’ve ever met. They assisted me a lot. Would totally recommend this place for storage during summer holiday for students.

Great location and great service! Karl, Toby, Luke - great team to work with!

Staff always friendly and helpful. Karl, Toby and Luke always a pleasure to deal with.

I’ve had an absolutely fantastic experience with Big Yellow Storage Reading and couldn’t be more pleased with the service. From start to finish, the team has been professional, helpful, and genuinely friendly. A special shoutout goes to Karl, Toby, and Luke—they truly went above and beyond to make everything smooth and stress-free. Karl was incredibly knowledgeable and guided me through the best storage options for my needs. Toby was prompt and efficient with the paperwork, making the whole process feel seamless. And Luke was so helpful on the day of the move-in—he made sure everything was in order and even gave some great tips on maximizing space in the unit. Their combined efforts made what could have been a stressful situation into a very positive one. The facility itself is spotless, secure, and easy to access. Highly recommended if you’re looking for storage in Reading—Big Yellow and their brilliant team won’t let you down!