Customer reviews for Reading Self Storage

Staff always friendly and helpful. Karl, Toby and Luke always a pleasure to deal with.

I’ve had an absolutely fantastic experience with Big Yellow Storage Reading and couldn’t be more pleased with the service. From start to finish, the team has been professional, helpful, and genuinely friendly. A special shoutout goes to Karl, Toby, and Luke—they truly went above and beyond to make everything smooth and stress-free. Karl was incredibly knowledgeable and guided me through the best storage options for my needs. Toby was prompt and efficient with the paperwork, making the whole process feel seamless. And Luke was so helpful on the day of the move-in—he made sure everything was in order and even gave some great tips on maximizing space in the unit. Their combined efforts made what could have been a stressful situation into a very positive one. The facility itself is spotless, secure, and easy to access. Highly recommended if you’re looking for storage in Reading—Big Yellow and their brilliant team won’t let you down!

The service from the team at Big Yellow is spot on. Karl and Toby always go above and beyond - they are super friendly and helpful. I would recommend storing your items with Big Yellow for the customer service that you receive from these two alone. They are a credit to your team Big Yellow

Good communication skills and they act on moral duty od care. They respect all ages and always applying the finishing touch by saying thank you. Thank you Karl Sacha and lucas

Great staff , they have been great over time I have been using the facilities , the whole system is easy to use and great access for me

Sasha at reading is the best xx thank you

It was a great experience. The guy really explained everything and was very friendly. Totally 10/10 experience.

Staff are helpful, friendly and efficient.

The staff were all amazing, well informed, they made everything so simple for me.

Staff was very friendly, patient and always keen to help you! Special shout= Karl, helped me so much with everything. Storage and building are very clean and trustworthy!