Incredible customer service from Karl, Toby and Sasha. It is always a positive experience.
Elisa
25 Feb 2025
Incredible customer service from Karl, Toby and Sasha. It is always a positive experience.
increase access to the storage units, more flexible times.
Outstanding customer service from Karl and a tailored package for a small charity like Sadaka.
The move in was a seamless process. Special shout out to Sacha and the team for ensuring that our we found a spot that really ticked all the boxes !
Kal brought the courtesy and the customer service on another level. He helped me a lot! Thanks 😊 companies need more employees like him!
Karl and Toby were absolutely amazing! Very kind and helpful, they assisted throughout the whole process by calling, emailing and answering any questions and queries we had. Would definitely recommend Big Yellow based on my experience with these two.
THe whole friendly process, the secured environment and so on including the very nice staffing.
Everyone I’ve spoken to has been super friendly and helpful
From the moment I submitted my online form requesting a quote I received a call within 2 minutes and the representative Sacha who called me convinced me this was definitely the company I would use!!!
Not becoz of the price, it’s just because of the follow up from Karl, very informative and super clear and responsive