Customer reviews for Reading Self Storage

4.8 out of 5 stars
1417 reviews
Very good and efficient service from Karl and Luke. Thanks a lot!
Susie Li
10 Aug 2025
NCT Reading has stored its kit in Big yellow Reading for many years. The staff are always very helpful and the 24 hour access, spacious car park.Karl, Atiqa,Toby and Luke are always friendly and helpful. Big yellow's support is invaluable to the NCT in providing services to Reading's parents.
Sophia Louise
31 Jul 2025
Karl, Atiqa, Toby and Luke are fantastic and always very helpful. 10/10 always recommend!
Abdul Anwar
28 Jul 2025
Customer service outstanding! Toby was a great help and explained everything regarding payments as I was unsure but he explained it all perfectly to avoid any confusion.
Lauren O’Neill
27 Jul 2025
So easy to organise for last minute storage, the staff are really helpful and understanding of the pressure you’re under when moving. Everything was explained clearly and when we moved out the refund was processed quickly. They do their best to save you money too by recommending the best size storage unit rather than trying to upsell. Highly recommend!
Liz Stockton
25 Jul 2025
Awesome customer service. Karl and atiqua are the very best of customers. Happy to stay longer with these guys around. 😂 he’s awesome
Stephen Ntiamoah
24 Jul 2025
Excellent service whenever I go into big yellow, Atiqa and Toby are nothing short of friendly, professional and helpful
Nathan Karsley
22 Jul 2025
Always a joy coming to my storage unit. The staff are great fun and always provide attentive service.
Hakeem
22 Jul 2025
Great outfit - v helpful staff, good units, sensible pricing...
Broadbent Gallery
21 Jul 2025
I recently moved into a storage unit at Big Yellow in Reading, and I just have to say how wonderful Atiqa was throughout the whole process. From the moment I walked in, she was so sweet, welcoming, and incredibly helpful. Moving can be really stressful, but Atiqa’s calm and friendly approach immediately put me at ease. She took the time to show me different storage unit options so I could find exactly what I needed, and explained everything clearly and patiently. It genuinely felt like she cared about making sure I was comfortable and confident with my decision. Her professionalism, kindness, and warm demeanor made a huge difference during a hectic time. Thank you, Atiqa, for going above and beyond! you truly made this move so much easier. Big Yellow is lucky to have someone like you on their team!
Isabel Chapman
20 Jul 2025