Customer reviews for Reading Self Storage

Easy process & great, helpful staff

Toby was very kind, patient and friendly guy. I was very pleased with the service. Would definitely recommend and come back again.

Karl made getting storage an easy process - Karl is friendly, knowledgeable and provided excellent service. Thank you!

Great experience, all staff have been brilliant. Thanks

The move in process went so smoothly, the service provided is very efficient and the people who work here are truly amazing and very hospitable

Great and efficient check in!

Atiqa was extremely helpful and provided me with as much detail as possible so I could make the best choice for storing my items

Amazing service , very friendly and made comfortable when we arrived , explained everything thoroughly. Carl was amazing with us :)

We’ve had an absolutely fantastic experience with Big Yellow Storage in Reading. From the moment we moved in, the service has been smooth, efficient, and completely hassle-free. The facility itself is clean, secure, and competitively priced — everything you’d want in a storage solution. A special shoutout to Karl, the facility manager, who has been nothing short of outstanding. No matter what issue came up, Karl was right there to sort it out with professionalism, speed, and a genuinely helpful attitude. His commitment to great customer service really makes this place stand out. Thanks to Karl and the team, we’re confident we made the right choice, and we’re hoping to continue using Big Yellow for the long term. Highly recommend to anyone looking for reliable, stress-free storage with real human support behind it

Great staff, very helpful, really good service!