Very professional and welcoming.
Carl
4 Jan 2024
Very professional and welcoming.
From application to check in, the process was streamlined, efficient and confidence building in hiring space from Big Yellow storage.
The customer service was excellent both on the phone with Fez and in store with Karl and Toby. The staff were very friendly, helpful, patient, and knowledgable
Karl is brilliant
Such an efficient, easy and friendly check-in and welcome. As a returning customer, Karl & Sacha made me feel like a long lost friend.
Flexible options. Good price. Friendly staff.
Toby is an excellent member of staff and definitely management material.
Very helpful staff (Carl and Toby), easy check in experience. Easy to access.
Always incredibly nice and polite even the staff who aren't personally dealing with you make the effort to say hello and make sure your experience is good. I can just walk in and have storage sorted and ready to move in without any drama.
Very clear instructions and details. Very helpful and friendly staff. Great advice on room size needed to give the best value.