Customer reviews for Reading Self Storage

the customer service in the reading branch (A33 - Rose Kiln Lane) was amazing. Both Mitch and Karl have been fabulous to deal with, they were both very friendly, explained everything clearly and with a good level of detail. I am happy with the service they provided, and because of them I would be happy to re-use Big Yellow storage again, and recommend it to any of my family / friends that are looking for a storage location.

Everything went smoothly was well please with there approach towards me he explain everything with detailed was well happy with the service And the walk around was spot on as well cheers

Nice friendly team. Professional. Karl took time to show me the room to make sure it was adequate.

Low Price, Great employees, great advice and follow up on service. also the low price and discount

Ellie was doing my check-in and was very professional and helpful. The experience was overall very good, the only reason for not highest rating is the price - it is about 15-20% higher than i would be willing to pay, however Big Yellow offered the best conditions at the same price as its competitors.

Excellent staff at Reading branch

I find your staff there very helpful. Every access I have made are quick and easy. The whole place looks well run and clean.

Karl was informative, friendly and amicable with what our needs were. Good customer service.

Was made to feel welcome, changes to the order where dealt with in a friendly way, especially appreciated the coffee after a long drive. Also liked the music! Thanks for making it so easy and straightforward!

Great customer service