Customer reviews for Reading Self Storage

felt very welcome , very nice lady showed me around...good luck on the birth of your baby

Very positive experience. Getting set up was simple thanks to helpful and friendly staff (Amanda). Would definitely use again!

Excellent sore but its location on the A33 Dual Carriageway has its drawbacks.

Spotless environment, helpful staff that were understanding and easy to talk to.

From the moment I first called your company I knew I had chosen the right people to handle my storage. Friendly call staff and helpful and jolly lads Jason and Johnny when I made my first visit to the Reading Depot. Your young lady Anna was excellent and very efficient. The facilities were super clean and very orderly designed. The charges were good value for money. I have used storage companies before over the years and found Big Yellow Self Storage Big in service and far superior to any others I have experienced. Well done everyone for making my stressful move that little bit more bearable. Cheers to all your fab staff. PS Your box packages were again well thought out and we used just about everyone for our move. Great value for money once again.

Used Big Yellow Reading when moving flats from London. Staff were amazing, helped us feel relaxed, very calm and professional. Completely understood how stressful moving flats is and helped us through every step of the process, just like having a friend to guide you through. It is no exageration when I say this is probably the best customer service I have received anywhere, ever!

Staff very friendly and welcoming, explained everything well. Very few criticisms, except that the room itself was not particularly clean (hence I only rated the 'Store Environment' average), and contained support pillars, though in fairness we were offered the option of switching to another if necessary.

Good location and very easy to use. Staff were excellent and made the storage experience easy!

The access and security set up both in and out of the facility are superb and very convenient. Was expecting a clear 50 sq ft room free of any obstruction but found part of the building structure passing through my storage space which reduced my ability to fully utilise the space, but did manage to fit everything in :). Was not clear that I had to provide my own pad lock so had to buy an expensive one.

Friendly staff and fully understanding of my storage requirements. 50% off brilliant!! I do recommend.