Frequently asked questions

Yes. If you find the amount of things you have in storage has changed and you require either a smaller or larger room at any point during your stay, provided we have room availability you can change your room size. You just need to sign a new Customer Licence and move your goods from the one room to the other.

Yes. We will show you the room when you come to move in and if it’s not suitable you can change it to any other empty room. If you realise before your scheduled move in day, we can change it over the phone for you.

It is the customers responsibility for any movement of belongings either in the same store or different store. If you would like to transfer to another store we can help you organise the paperwork for a new room and contract. If van hire / removals companies are required we have a list of recommended companies we can give you the details of.